The short version
We never sell your personal information or hand it to lead brokers. When you message a home, that message goes only to that home. You stay in control of who you contact.
What we collect
Account details you provide (name, email, optionally phone), the messages and applications you choose to send, and basic usage data (pages viewed, clicks) used to run and improve the service and to show providers anonymous engagement counts.
What we don't collect
We don't ask for diagnoses or sensitive medical information, and we ask families not to include them in messages. Provider listing data comes from public state licensing records, not from you.
How we use it
To operate the directory, deliver your messages to the homes you choose, process provider subscriptions, prevent abuse, and meet legal obligations. We use trusted processors (e.g. hosting, payments, email/SMS) only to provide the service.
Tour requests
When you request a tour, your name, phone number, email address, preferred times, and optional note are stored only on that tour request and shared only with the one home you chose. Tour contact details are not included in analytics, engagement exports, or marketing lists. We use them only to deliver confirmations, cancellations, reminders, and the 48-hour response update.
SMS and Mobile Information
AFHCircle may collect a mobile phone number when a user voluntarily provides it for phone verification for which the user has explicitly opted in. Mobile information and SMS opt-in consent will not be sold or shared with third parties for promotional or marketing purposes. AFHCircle may share information with service providers that process SMS communications on our behalf only as necessary to provide the requested messaging service. Users may reply STOP to supported SMS messages to opt out and HELP for assistance. Message and data rates may apply.
Retention
Unverified job applications expire after 30 minutes. We retain account, message, application, transaction, and security records only while needed to operate the service, meet legal obligations, resolve disputes, and prevent abuse. Public licensing records may remain available because they come from government sources.
Your choices
You can update profile information in your dashboard. To request access, correction, or deletion of personal information, email us from the address on your account. We may need to verify your identity and may retain records required by law or for fraud prevention.
Contact
Questions or data-rights requests: privacy@afhcircle.com.
This summary is provided for transparency and is not legal advice. AFHCircle does not provide medical, legal, or financial advice.